About Our Privacy Policy
At Wijnclubamsterdam.nl, we care deeply about your privacy. We process only the data necessary for improving our services and handle the information collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.
This privacy policy applies to the use of the website and the services offered on it by Wijnclubamsterdam.nl. The effective date of these conditions is 22/01/2025, and with the publication of a new version, all previous versions become invalid. This privacy policy explains what data we collect about you, the purpose of this data, and with whom and under what conditions it may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and your rights concerning the personal data you provide us.
If you have any questions about our privacy policy, you can contact our privacy officer. Contact details can be found at the end of this policy.
Data Processing
Below, we explain how we process your data, where we store it, the security measures we use, and who has access to the data.
Web Store Software
Our web store is developed using WooCommerce software. The personal data you provide for our services is not shared with this party. WooCommerce does use cookies to collect technical information about your use of the software, but no personal data is collected or stored.
Web Hosting
We use Ambitic in the Netherlands for our web hosting. Personal data you provide for our services is shared with this party. Ambitic has access to your data to provide technical support but will never use it for other purposes. Ambitic is required by agreement to implement appropriate security measures, including SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Email and Mailing Lists
Our website uses Mailblue, a Dutch provider, for sending newsletters. At the bottom of each automated email newsletter, you’ll find an “unsubscribe” link. Clicking it ensures you will no longer receive emails from us. Mailblue may use cookies and other internet technologies to track whether emails are opened and read. Wijnclubamsterdam.nl reserves the right to use this data to improve its services.
All confirmation emails related to website orders and forms are sent via our own servers in the Netherlands. Personal data is securely stored on our servers. We also handle regular email communications through our private email server, taking all necessary measures to protect data from misuse or corruption. Email communications are treated as confidential, and third parties do not have access.
Payment Service Provider
We process payments through Mollie. Mollie processes your name, address, city, and payment details, such as your bank account or credit card number. Mollie has implemented appropriate security measures to protect your personal data. They may use your data to improve their services and share anonymized data with third parties. Mollie retains your data only as long as legally required.
Customer Reviews
We collect reviews through WebwinkelKeur. When you leave a review, you are required to provide your name and email address. WebwinkelKeur shares this data with us to link your review to your order. If we invite you to leave a review, your name and email address will also be shared with WebwinkelKeur, solely for sending the review invitation. WebwinkelKeur has implemented appropriate security measures to protect your data.
Shipping and Logistics
For delivering your orders, we use the services of PostNL. Your name, address, and city are shared with PostNL for order delivery. PostNL will use this data only for performing their delivery services. If PostNL uses subcontractors, your data may also be shared with them.
Invoicing and Accounting
We use Informer for managing our accounting. Your name, address, and order details are stored on this platform for invoice administration. Informer is obligated to maintain confidentiality and process your data securely.
Purpose of Data Processing
We use your data exclusively to provide our services. If we use your data to contact you for purposes not originally requested, we will ask for your explicit consent. Your data is not shared with third parties except when required for accounting or administrative obligations. All third parties involved are bound by confidentiality agreements.
Automatically Collected Data
Data collected automatically by our website, such as your IP address, browser type, and operating system, is used to improve our services. This data is not personal.
Cooperation in Legal Investigations
In some cases, Wijnclubamsterdam.nl may be legally obligated to share your data in connection with tax or criminal investigations conducted by authorities. In such cases, we are required to comply but will oppose sharing where legally permissible.
Data Retention
We retain your data as long as you remain a client. If you indicate you no longer wish to use our services, we treat this as a request to delete your data. This includes removing your client profile within two years of your last interaction, unless legally required otherwise. However, invoices containing your personal data will be retained for the legally required period.
Your Rights
Under Dutch and European law, you have the following rights regarding your data:
Right of Access
You have the right to request access to your data. Upon request, we will provide a copy of your data and a list of parties who have access to it.
Right to Rectification
You may request correction of any inaccurate data we hold about you.
Right to Restriction of Processing
You can request that we limit processing of your data.
Right to Data Portability
You may request that we transfer your data to another organization.
Right to Object
You may object to the processing of your data.
Cookies and Google Analytics
We use Google Analytics to monitor website usage. This involves cookies that track user behavior. Google may combine this data with other information to offer targeted advertisements and other services.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. The latest version will always be available on our website. Changes affecting how we process your data will be communicated via email.
Contact Information
Wijnclubamsterdam.nl
Lauriergracht 54 bg
1016 RL Amsterdam
Netherlands
T: (020) 244-2284
E: info@wijnclubamsterdam.nl
Privacy Officer
Doede Jaarsma
