Vintages
We try to display the available vintages of all our wines on the website as adequately as possible. However, vintages change continuously so deviations are possible.
If you want to be 100% sure about the vintage of the wine you want to order; please contact us. We will gladly check the available vintages for you in our warehouse and reserve the bottles for you.
Payment
In our webshop you can pay with all the usual payment methods in the Netherlands and Belgium.
- iDeal
- PayPal
- Creditcard
- Bancontact
- KBC/CBC
- Belfius
- SOFORT
You can, but delivery will take a little longer! We will ship the order immediately after payment. You can pay for your order by bank transfer. Please contact us about your order.
Ordering
When you log in with your Wine Club account, you will be able to see the status of your order at “my orders”. Here you can also see the exact details of what you’ve ordered.
Once the order has been successfully completed you will receive a confirmation e-mail within minutes. If you did not receive a confirmation email, it may have ended up in your junk mail box (spam box). Sometimes an error is made in the e-mail address. If you still have not received a confirmation email, please feel free to contact us at info@wijnclubamsterdam.nl, or call us at 020-2440919.
We want to deliver your order to you as quickly as possible. Therefore, our logistics planning is very tight. It may be the case that the wines have already left our warehouse, so unfortunately the order can no longer be changed. If you want to change your order, please contact us immediately at +31 20 244 09 19. We will directly check the status and can immediately discuss the possibilities.
Delivery
All orders placed on weekdays before 3 p.m. will be shipped the same day. In 99% of cases, it will be delivered to your specified address the next business day. If the order is placed after 3 p.m., the delivery time may be up to two business days. Please keep in mind the peak times for parcel deliverers! For example at Black Friday and Christmas it may take longer for your package to be delivered. So make sure you order on time!
All orders are delivered by PostNL. When PostNL has processed your order you will receive by mail the Track&Trace code so you know exactly when to expect your order.
Do you live within the ring of Amsterdam? Then we will probably come by with our electric cargo bike. We will make a delivery appointment with you beforehand.
In the Netherlands we deliver our wines free of charge from €75,-. For an order below this amount we charge €7,75 shipping costs. In Belgium we deliver free of charge from €100,-. For orders below this amount we charge €10,45.
Sure! You can also pick up your order at our office at Lauriergracht 54bg in Amsterdam. Please contact us to make sure you won’t be standing in front of a closed door. The order must first be paid online.
Returns
If the delivered wine does not meet your expectations, you can return the box within 14 days. The shipping costs are at your own expense. Returns are only accepted if the original packaging and bottles, including labels are undamaged.
Is the wine you bought from us absolutely not to your taste? Please contact us for an appropriate solution.
info@wijnclubamsterdam.nl
020-2440919
My Account
To take full advantage of the ease of ordering, it is convenient to create an account. In your account you can check the status of your order, download the invoice, or create a wish list. Also, you won’t have to enter all your details again with your next order.
We treat your information confidentially and will never provide it to third parties.
